What Can SaaS Products Do to Improve Extensibility via PaaS?

I’ve spent over 12 years working on extending SaaS solutions using PaaS, mainly with SAP SuccessFactors (SFSF) and SAP Business Technology Platform (BTP). Over the years, I’ve seen what works, what doesn’t, and what I wish SaaS products would do to make extensibility easier. The reality is that no enterprise SaaS product can meet every … Read more

3 Essentials of Designing a SuccessFactors Extension Using SAP BTP

SuccessFactors (SFSF) is a powerful SaaS HRIS, but sometimes businesses need custom extensions to add extra functionality or improve workflows. SAP Business Technology Platform (BTP) is the go-to platform for building these extensions without modifying SFSF’s core. But here’s the thing: a great extension shouldn’t feel like a separate app. It should feel like a … Read more

Demand Supply Matching for Professional Services

Professional Services is a fast-moving industry where success depends on how efficiently organizations can find the right people with the right skills at the right time, place, and cost. Over the years, I’ve seen customers struggle with this, relying on spreadsheets, emails, and disconnected systems to make crucial staffing decisions. While this might work for … Read more

Extending SuccessFactors to the Last Mile

Back in May 2019, I was fortunate to have had a chance to present and talk about SAP Cloud Platform (now SAP BTP) at SAP Sapphire / ASUG. It was one of those sessions where I got to talk about something I’ve spent years working on—extending SAP SuccessFactors to incorporate unique and differentiating processes. The … Read more